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How do I get my profile to the top of the search result list?

The more often you login to the site, the higher rank your profile will be. We suggest that you visit the site daily to get more views to your profile.

Why should I post my photos?

Nice photos of yourself add personality and presence to your profile. If you really look for love, you should present yourself the best you can by posting your photos. Profile with photos will get browsed at least 20 times more often than those without photos.

Why should I write my own blogs?

Blogging is one of the greatest way to network your profile and gain attention from other members. You can write just about anything. It can be about your experiences, interests, dreams, hobbies, daily life, and etc. Your blogs might connect to others somehow and it can lead to conversation and relationship. Give it a try, it's fun and can help you network your profile and show your personality.

How do I update my profile?

Click “My Profile” link from the left menu bar of every page. Then click on “Edit Profile” tab on the right side of your profile. Make changes on your profile and then click the Submit button to save. There are also a number of links next to “My Profile” link which enable you to check your message, guestbook, favorite, and etc.

How do I change "My Mood" on my profile?

Go to "My page" and click on the "mood icon".  Choose the mood from the drop-down list and then click on submit button to update you mood.

How do I add or change avatar on my profile (different from creating photo album) ?

Go to "My Page" on the left menu bar after logging in. Click on your avatar photo to change to a new one or click on the default avatar to add a new one. Browse for your photo and submit to upload your avatar. You can also click on the "Change Photo" tab on the right to add or change your avatar as well. 

For avatar, we accept only photo of yourself. Please no other kinds of photos. If you would like to add more photos and other kinds of pictures, you can do so by creating picture albums. Please refer to "How do I create my photo albums?" for the instruction.

How do I create my photo albums (different from adding avatar photo) ?

Go to "Photo Albums" on the left menu bar after logging in, and click on "Create Album" tab on the right. Then you need to type in your album's name under "Description" blank field. Click on "Submit" button, and now you can add your photos or other pictures into your album. You can also create more than one album.

Photos and pictures in your albums are separated from avatar photo of yourself on your profile, thus photos in your albums will not display as your avatar. If you would like to add or change avatar on your profile, please read " How do I add or change avatar on my profile? " question.

How do I change my password?

Click “Settings” link from the left menu bar of every page. Under Account Settings, change your password and then click the Submit button.

I forgot my password. What do I do?

Just click on the “Forget Password” link under the login box on the login page and follow the instructions.

Why can't I login to my account?

Make sure your username and password are correct. Username is not case sensitive but password is case sensitive . If the problem still exists, you can reset your password by clicking on the "Forgot Password" link under the login box on the login page and follow the instructions.

Why does my Google map location display incorrectly on my profile?

Please make sure the city name spelled correctly and country is correct. If you're from United States or Canada, make sure the state or province is correctly chosen as well. 

How do I block a member?

Click the "Block Member" link on the bottom right on his/her profile.  And click "ok" to confirm the action.  Once blocked, a member will not be able to contact you.  You can view a list of all blocked members by clicking on the "Settings"
link from the left menu bar of every page.  And then click on the "Blocked" link on the right side of your profile.  You'll see all the blocked members in there if you have any.  You can also unblock members in the blocked lists as well.

Why can't I send more than ten messages per hour?

At this time, we allow only ten messages to be sent per hour. The reason is that we try to prevent spammers from be able to send massive messages. This limit can be changed at anytime.

Why can't I receive or send messages?

If you receive the message "You have reached the maximum number of messages allowed"
, it means you will need to delete some of your messages in inbox and sent box before you can receive or send new messages again. At the moment, the maximum stored messages allowed is 100 messages, but the number can decrease in the future due to the server load.  So please try to delete some of your old messages to prevent this problem.

Why don't I received email notifications when someone sends me a message?

By default, you will receive only ONE email notification per day. To receive email notifications more than one per day, you need to turn that setting off by:

1.) Click on the "Settings" link from the left menu bar of every page
2.) Click on the "Notifications" tab on the right side of your profile page
3.) Change "Limit notifications to one per day" from YES to NO
4.) Click on "Submit" button

Instant Messaging/Chat problem

To use instant messaging, make sure you enable pop-up window feature and enable JavaScript on your browser as this is required for instant messaging. If you run into a chat and text lag on Internet Explorer (IE) browser, we recommend you to use FireFox as your main browser instead. Or you can try to delete all caches on your IE and try again.

How can I cancel my account?

Go to Settings/Privacy/Who can view my profile and then choose cancel account. After you cancel your account, it cannot be undone. 

If you don't want to cancel your account, and want only your friends to be able to view your profile, you can go to Settings/Privacy/Who can view my profile and then choose Friends. If your friends' list is empty, nobody can view your profile in this case. This is a good way to hide your profile from others until you set it back to anyone can view your profile.